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Privacy

Overview We take privacy very seriously, mainly because we don't like people messing with ours. We hate it when companies take advantage of the trust that is placed in them, so we vow to treat all your information with care and respect. This Privacy Policy describes your privacy rights regarding TeamArtist, Inc.'s collection, use, storage, sharing, and protection of your personal information. It applies to the teamartist.com website and all related websites, applications, services, and tools (“Sites and Services”) where this policy is referenced, regardless of how you access or use them. By using our Sites and Services, you agree to the terms of this Privacy Policy and consent to the processing of your personal information as described in this policy.

Collection and use of personal information and other information Throughout this Privacy Policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used, whether in combination with other information or otherwise, to identify a specific person. In order to provide you with our team and group management services we ask you to provide us with some personal information. For an individual user, the minimum amount of information is your email address, a password, and your age (to verify that you are 14 or older -- see Children’s Privacy below). In most cases your name is required as well.
Examples of optional information that you or your team may provide include:

  • Your contact information (e.g., phone number, physical address, etc.)
  • Sports specific information (e.g., position, sports statistics, etc.)
  • Schedule information (e.g., whether you plan to attend an upcoming event)
  • Location information (e.g., your physical location at a given time)
  • Device and software information (e.g., the type of mobile device and associated hardware and software information, the browser used to access our web service, etc.)

If you are a team manager or league commissioner, you also may use TeamArtist to collect funds from other users. We may deduct a payment processing fee from these fund transfers, but we will always spell out any applicable payment processing fees at the time of the transaction. In addition we will not use payment information you have provided for fund transfers to charge you for other services. The fund transfers are accomplished using PayPal or another third party payment system, which is subject to separate terms with that third party (please review the section of this policy entitled “How We Share Your Information” below for more information).

Use of cookies Cookies consist of portions of code installed in the browser that assist the Owner in providing the service according to the purposes described. Some of the purposes for which the Cookies are installed may also require the User's consent. See the extended cookie policy.

Use of your information As a general rule we use your information, including personal information, solely to provide the service, but we don’t usually look at your information - we have little interest in your batting average anyway. However, during the process of developing and troubleshooting the TeamArtist service, it may be necessary to look at pieces of your information to improve the service or resolve a problem or dispute. Also, when you write us to request support, our skilled customer support representatives may look at your information in order to assist you. We may also access and use your information to compare information for accuracy and verify it with third parties or to comply with applicable law or legal process.
The team managers of each team/group can share pieces of your personal information and other information with the public under the Public Access settings. It is up to you as to whether to share this optional information -- none of it is required.
No one in our company has access to your credit card information. Credit card information is handled by highly-secure third parties. TeamArtist does not store credit card details in its databases. We store your information that we collect on servers located in, and process your personal information in, the United States.

Monitoring user activity We monitor user activity on our systems for a couple of reasons. Most importantly, we monitor user activity in order to protect our users from people who have less than honorable intentions. Secondly, we use this information to support you when you write us about an issue you are trying to resolve so we can see the history behind your information and to develop and improve the service.

Managing Your Information If you are a registered user, you may review, update, correct or delete your personal information by logging into TeamArtist at www.teamartist.com. If you are unclear about how to do this or have concerns, contact us here.
Photos, team schedules and other information may be maintained by the team or group managers. If you have concerns about that information, contact your team/group manager or contact us here.
We may communicate with you at various times, with administrative emails or phone calls, about transactions and service announcements, customer service responses and promotional emails like special offers, newsletters and updates. You can choose to stop receiving promotional emails at any time simply by changing your preferences, unsubscribing through the applicable Sites and Services, or using an email's unsubscribe function. You may not opt out of receiving administrative messages or customer service responses. If you have agreed to receive marketing communications through interactions with our partners, you must change your communication preferences with them directly.
If you choose to invite others to use TeamArtist, we ask you for your friend's email and possibly their name. We will automatically send your friend a copy of the email. TeamArtist or our service providers store this information for the sole purpose of sending this one-time email. Your friend may contact us here to request that we remove this information from our database.

How We Share Your Information TeamArtist will not sell, rent or lease your personal information to others except as described in this policy. TeamArtist shares personal information in the following ways:

  • TeamArtist employs various third-parties to run its service, as further described below. These are trusted partners who operate components of the TeamArtist architecture. TeamArtist relies on these third parties to maintain the safety and security of your information.
  • If we are required by law or legal process to provide your information to law enforcement or a third party.
  • TeamArtist works with various TeamArtist approved third-party solutions (e.g., league scheduling solutions). In these cases we will share personal information with the third-party, but only if approved by you, your team manager or your league/club commissioner. Information shared with a third party solution provider is subject to their privacy policy. We do not control the privacy policies of these third parties and we encourage you to review their privacy policies.
  • Co-brand partners for certain sites or events. When we identify a co-brand partner for a site or event, you agree that we may share contact information and transaction data (excluding credit or debit card numbers) with that partner. Information shared with a co-brand partner is subject to their privacy policy. We do not control the privacy policies of co-brand partners and we encourage you to review their privacy policies.
  • If we are involved in a business transfer (merger, acquisition, combination or sale of any or all of our assets), your information may be transferred, but we will require the surviving or successor company to initially abide by this policy with respect to your personal information and you will receive prior notice if your personal information will be used contrary to this policy following the transaction.

We use third-party service providers to help measure our content and advertising effectiveness and to serve ads on our behalf and on behalf of other third-parties. These ads are shown across the Internet and sometimes on TeamArtist. We may share some anonymous, aggregated demographic information with some of these service providers, but we do not share any personally identifiable information except as specified in this privacy policy. These third party service providers may place cookies or web beacons on our websites, but we do not permit them to collect personal information (e.g., email, phone, etc.) in this process.
We also access non-personal information from third parties to improve the TeamArtist service. For example, we access information about your location, determined from your IP address or mobile device location information, to personalize your experience. We may use this information to provide you with weather or other information that pertains to your location.
We also access information from third-parties that provide analytical data. Our primary analytical service is Google Analytics. We use that information to improve the effectiveness of TeamArtist and make the service easier to use. We analyze the data in the aggregate, rolling up the data across many users to better understand how TeamArtist is being used at a macro level. You can access Google’s privacy policy at the following link: http://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: http://tools.google.com/dlpage/gaoptout?hl=en.

Children's Privacy We do not target our service to children under these ages nor will we ever knowingly communicate with children under 14. When we work with teams and groups with children under 14, the parents / guardians of the children are responsible for entering and managing their children’s information or authorizing others to do so.

Security and Retention The security of your information is important to us. We store our own information in TeamArtist and feel that the service is safe to use for any person age 14 and over. TeamArtist uses SSL to secure transmission of data between our servers and your browser. Secure Sockets Layer, or SSL, is an encryption technology that provides secure communications over the Internet. It does this by verifying that the server to which you are connected is actually the one it claims to be. It also encrypts all transactions between the parties communicating. Encryption is the scrambling of information as it is transmitted over the Internet to protect your confidentiality. Personal and credit card information passing between your computer and TeamArtist’s services is encrypted. This means that while your information is in transit it is scrambled so that only TeamArtist and the service providers we leverage to run our service can reassemble it in its original text format. TeamArtist uses the SSL protocol when secure communication with you is necessary.
No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee the absolute security of your personal information or other information. If you have any questions or concerns about security, contact us here and we will do our best to respond to them.
We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Service and take other actions permitted by law.

Third Party Sites Our Sites and Services may integrate with or contain links to other websites and services. For example, you may be able to order team or group themed merchandise through one of our partners. Those third party sites and services have their own privacy statements and terms of conditions that we do not control. We encourage you to review these statements and terms and contact the third party with any questions. We are not responsible for the privacy practices or other actions of these third parties.

Your California Privacy Rights S.B. 27, California Civil Code Section 1798.83, allows users who have provided personal information to us to request information about our disclosures of personal information to certain types of third parties. To request that information, please contact us at TeamArtist, Inc. 700 Lavaca, suite 1400 Austin, TX 78701.

Changes If we decide to change this privacy policy, we will post the changes on this site, and if there is a material change to our privacy policy for any reason, unless you have opted out of email communications from TeamArtist, we will notify you promptly by sending an email to an email address we have on file for you. We considered sending changes via a little rolled up note attached to the leg of a carrier pigeon, but that has proven too costly.

Questions? If you have any questions about this Privacy Policy, contact us here. Or if for some reason you want to send us a letter (do people still do that?) just address it to TeamArtist, Inc. 700 Lavaca, suite 1400 Austin, TX 78701.

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